Frequently Asked Question

In the event of problems completing your stay, we reserve the right to charge the cost of an additional 3 nights, in addition to the days already enjoyed.

With us, your holiday will be transparent, with no surprises!
- Cancellation with more than 30 days' notice: full refund of the amount paid.
- Cancellation between 30 and 15 days before the holiday: issuance of a voucher equal to the deposit paid, to be used for a future stay within the following summer.
- Cancellation notified after this date: the deposit will be retained as a penalty.

Bicycle Service with child seats.

It's free everywhere, you can find your password in our Family Newsletter.

You can choose the space for your holiday among various types of rooms.

Heated swimming pool (with a minimum temperature of 25°) in the garden of the hotel with Slide.

Baby Kitchen is opened 24 / 24 hours, where you'll find ready every day vegetable broth, meat broth and vegetable soup specific to children during weaning.

While you go to the beach, every morning from 9:00 am to 10:00 am, find our entertainers with a snack to take to the beach.

All day at the hotel by the pool and at the beach

Mini club (4-8 years old), Junior club (9-12 years old) and Teen club (13-17 years old) in the hotel and on the beach for 7 days on the week with fantastic Play Ground Area : 25 square meters of soft fun for the yougest guests.

Club Family Hotel Serenissima Villa marina - Cesenatico

we are only 2 minutes walk from the beach, 5 minutes by bus (or 10 minutes by bicycle) from Cesenatico city center, 5 minutes walk from Gatteo a Mare and the station.

Within the Club Family Hotel group there is a hotel dedicated to precisely this need: the Club Family Hotel Michelangelo in Milano Marittima, with an entirely gluten-free kitchen for the whole family. At the Serenissima, on the other hand, the kitchen is not set up to provide a 100% gluten-free environment. Get in touch: we'll be happy to point you to the right solution.

We recommend the Club Family Hotel Michelangelo in Milano Marittima: its gluten-free kitchen also offers lactose-free dishes and ingredients, and the dining-room staff are on hand to point them out to you. Get in touch: we know how to point you in the right direction!

For all mothers who want to be quiet during the holiday, Children's Pediatra Doctor consulting available in hotel at certain times, on request completely free.

Free outdoor parking and underground garage on reservation with reserved parking space for an additional EUR 15 per day.