Frequently Asked Question

Some answers to your frequently asked questions

  • Where are you? we are only 2 minutes walk from the beach, 5 minutes by bus (or 10 minutes by bicycle) from Cesenatico city center, 5 minutes walk from Gatteo a Mare and the station.
  • But what is the hotel? Club Family Hotel Serenissima Villa marina - Cesenatico
  • Is there animation for children? Mini club (4-8 years old), Junior club (9-12 years old) and Teen club (13-17 years old) in the hotel and on the beach for 7 days on the week with fantastic Play Ground Area : 25 square meters of soft fun for the yougest guests.
  • What if I need the pediatrician? For all mothers who want to be quiet during the holiday, Children's Pediatra Doctor consulting available in hotel at certain times, on request completely free.
  • Are drinks also included outside the main meals? All day at the hotel by the pool and at the beach
  • Where does Dina Merendina go? While you go to the beach, every morning from 9:00 am to 10:00 am, find our entertainers with a snack to take to the beach.
  • I can feed my baby, what can I find there? Baby Kitchen is opened  24 / 24 hours, where you'll find ready every day vegetable broth, meat broth and vegetable soup specific to children during weaning.
  • Is there a swimming pool, is it heated? Heated swimming pool (with a minimum temperature of 25°) in the garden of the hotel with Slide.
  • Are the rooms comfortable? You can choose the space for your holiday among various types of rooms.
  • Is there Wi-Fi? It's free everywhere, you can find your password in our Family Newsletter.
  • Is there a bicycle service? Bicycle Service with child seats.
  • There is parking? Free outdoor parking and underground garage on reservation with reserved parking space for an additional EUR 15 per day.
  • What if I had to give up my holiday? If you have paid the full amount and cancel the reservation within 15 days before arrival, we will refund the full amount. Cancellations notified less than 15 days before arrival, will be refunded the total amount less the deposit (per room).

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